When a longtime client suddenly saw their $2,000-a-day online sales drop to zero, panic set in. They’d run every security scan available, VirusDie, WordFence, Security Ninja, and more, and all came back clean. But something was clearly wrong.
After ruling out plugin conflicts, we shifted gears and treated the site like a hostile takeover. That’s when we uncovered a sneaky user account called “seoadmin”, which looked legit on the surface. But digging deeper, we found something chilling: a small, hidden snippet of JavaScript on the checkout page that silently swapped out their PayPal account with the hacker’s.
None of the scans caught it. No red flags showed up in the browser console. It was invisible, until we found it.
Studies show that 30% of all WordPress hacks stem from compromised admin credentials, and nearly 97% of site vulnerabilities come from plugins or third-party code.
We removed the rogue code, scrubbed the site clean, changed all admin credentials, reinstalled every plugin from scratch, and got everything secure again. That same day, their sales were back.
Turns out the breach came from compromised admin credentials, and the hacker had carefully disguised themselves as a trusted SEO user. It was a tough one to spot, but that’s exactly why clients call us.
How We Helped Them:
While working on a client’s site, we noticed something strange, several database tables were corrupted after a plugin ran its database prefix renaming feature. After some investigation, we realised the plugin was replacing every instance of “wp_” across the entire database, not just where it belonged in table names.
Of all the reported flaws in the last 5 years, only 0.58% were in the WordPress core, the vast majority occurred in third-party plugins and themes.
We documented the issue, gave specific examples (including MainWP table corruption), and reported it to the plugin developer.
How We Helped:
“I’m extremely satisfied with PIXELBIRD’s service and its huge list of advantages offered. I just simply email my list of website changes and the updates are done for me, plus I get a website re-design whenever I want!”
“Love the professional finishes . Dustin and the team know how to make the magic happen.”
“I have hired Pixelbird many times to build websites and to host. I recommend Dustin and his team without question.”
“Dustin is friendly and good to work with. He is good at finding better ways to provide solutions and automate the processes.”
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